Subject: New Reply Received - Re: How easy was our returns process?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 07 Jul 2021 05:52:24 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="ltr">
<div> Any update ?</div>
<div>:) :) :) </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">Salam Vibes</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Tue, 6 Jul 2021 at 09:00<br>Subject: Re: [#2731821] - Re: How easy was our returns process?<br>To: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="ltr">any update?</div>
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<div dir="ltr" class="gmail_attr">On Mon, 5 Jul 2021 at 08:32, Salam Vibes &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Any update ??<br><br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Salam Vibes</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Fri, 2 Jul 2021 at 10:16<br>Subject: Re: [#2731821] - Re: How easy was our returns process?<br>To: Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
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<br><br><div dir="ltr">Hi,<div><br></div>
<div>To be honest i'm speechless, this is the worst customer service experience i have ever had !!!</div>
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<div>attached is my bank statement for the month of June and a document shows  that there is no transaction for this month.(July)</div>
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<div dir="ltr" class="gmail_attr">On Fri, 2 Jul 2021 at 05:50, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Rania,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We apologize for the inconvenience caused.<br><br>Regarding order no 8267487742 we would like to inform you that we have processed the refund of amount (KWD20.75) on (6/11/21) . If you have not received the refund yet, please provide us with a bank statement from 11/ June/2021 till today date to be raised to financial team. <br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2731821