Subject: Ticket Assigned - Conversation with fatma almheiri
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Jul 2021 16:50:07 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatma almheiri fatma almheiri                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fatma almheiri Bot:  Hi Fatma Almheiri ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  061621003373 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505993337            08:37 PM, 06th Jul                   Mohammed                    Hi Fatma, Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           08:41 PM, 06th Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:41 PM, 06th Jul                   Mohammed                   Could you please share your order number so that I can assist you further?           08:43 PM, 06th Jul                   Mohammed                   Hi Fatma, I'm not getting a response from you. Are we still connected?           08:44 PM, 06th Jul                   Mohammed                   Hi Fatma, I have not received a response from you still, please confirm if we are still connected?           08:47 PM, 06th Jul                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:49 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2821905