Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 15:27:27 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear Sir,</div>
<div>I have sent to you 10 emails to solve the problem, but you haven’t solved it yet.</div>
<div>Your courier agent sent me on what’s app,you can check this below whatsapp conversation between us.</div>
<div>He has reached to a location near of me then he said that he can’t come to the location!!!!!!!! What should I do??? Please check this problem and send me my order at soonest time</div>
<div>If you can’t solve it I suggest to deliver the order to the nearest branch of centrepoint to my home location, then I can collect the order from there???? Kindly confirm</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzc0MDgzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5r9vlP2KKWLYHOQHbgLWmL7Xplq1RZzIwR5yVtXux2g"><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 24 Jun 2021, at 2:04 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Israa,</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Thank you for reaching out to us.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">We can see that you are contacting regarding the delivery of your order for order 4572039637. You should expect to receive your items within 1-2 days. </span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">We understand that you want your order to be delivered to another location . We would like to inform that you will receive a call from our courier agent before he will attempt to deliver your items. You can then instruct our courier agent to deliver it there. It will be done if possible</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>As per your request, we have also forwarded your request to our courier team. </span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Your friends,</span></div>
<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2759217