Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 22 Jun 2021 09:53:27 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Good day !! </div>
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<div>I would like to bring to your attention that my order # 7469960096 has not yet been delivered but I received an sms earlier stating that it has been delivered. I am requesting you to take a strict action as within a week time, I’ll be taking  legal action against your company for fraud. </div>
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<div>Regards,</div>
<div>Noora Ameen </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMjE0NTk5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cQWt8GNuDH8pl35tqjttOKOy5Kl1n6Fs4Pb3UjHjZd8"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 21 Jun 2021, at 3:01 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Noora,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2737893