Subject: New Reply Received - Re: 7471282754
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Jun 2021 02:55:37 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: 7471282754  Ticket comment <div>The blazer I ordered.. </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMjAzNTMwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.J5UQcKXsICOo_bqbfK1runQvyJQym1_VrUwKYUD-Bz8"><br><br><br>The blazer that I receive!!!</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMjAzNTMwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l-fB2w_P4TzxVUpOw7-MgTyv6kfqy7AkVgruk5K_LUk"><br><div dir="ltr">Zainab A AlShehab</div>
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<div>On 22 Jun 2021, at 3:07 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Zainab,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. We will accept a return of your item. Below you will find the process for initiating the return.<br><br>At this time we do not have an option to offer exchange, but we welcome you to shop for a new piece on our website or from a store near you, and return the damaged product to us.</div>
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<div dir="ltr">For the missing item after checking your order, we found out that your order has been delivered completely.If you still believe that the item is missing please contact us again.</div>
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<div dir="ltr">Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2745738