Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 08:55:13 +0000

Hi Mohammed Murshed,  
  The following message composed by you on ticket 2738832 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Jun 6, 2021 Order ID: 6316055630 Tracking ID: 16728516316055630 Item ID:161397077 Assistance Required: Damaged Item Received   Issue Description: Customer emailed us informing that he/she received the item on 09/06/2021  but the item which they recieved is damaged, customer also provided us the picture of damaged item.    Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards,  M.Murshed