Subject: Ticket Assigned - Conversation with jojie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 07:27:44 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jojie jojie                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jojie Bot:  Hi Jojie ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9671157464 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971501574682            11:15 AM, 20th Jun                     jojie                    Thank you           11:15 AM, 20th Jun                   Mohammed                    Hi Jojie, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           11:16 AM, 20th Jun                     jojie                    Pls check my order when i track its shows customer no response but no one called me yesterday regarding my delivery           11:17 AM, 20th Jun                   Mohammed                   Is this contact number working 971501574682?           11:21 AM, 20th Jun                   Mohammed                   Hi Jojie, I'm not getting a response from you. Are we still connected?           11:26 AM, 20th Jun                   Mohammed                   Hi Jojie, I have not received a response from you still, please confirm if we are still connected?           11:26 AM, 20th Jun                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:27 AM, 20th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2738916