Subject: Ticket Assigned - esc l c
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Jun 2021 05:35:45 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  esc l c hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554119794            09:31 AM, 19th Jun                   Mohammed                    Hi , Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           09:32 AM, 19th Jun                   Mohammed                   Could you please share your order number so that I can assist you further?           09:32 AM, 19th Jun                     hi                    9669559249           09:32 AM, 19th Jun                     hi                    I just wanna check if when my return items will be pick up           09:32 AM, 19th Jun                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:32 AM, 19th Jun                     hi                    Because until now no one came again for pickup           09:33 AM, 19th Jun                   Mohammed                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:34 AM, 19th Jun                   Mohammed                   Is there anything else may I assist you?           09:34 AM, 19th Jun                     hi                    Thats all           09:34 AM, 19th Jun                     hi                    Thank you           09:34 AM, 19th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:35 AM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2733689