Subject: New Reply Received - ESC
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Jun 2021 05:23:45 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  ESC  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/dsxMdAWl8dbRdZtTaWxHsA~~/AALN9wA~/RgRirrLcPVcDc3BjQgpgyFx_zWDhoHBWUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Well noted and received, we will do the needful to attempt the delivery at the earliest convenience.<br>
<br>
Best regards,<br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Haneen Habash </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>19/6/2021 5:28 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2725845] - ESC<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">
<br>
Hi team,<br>
<br>
Any Update.<br>
<br>
Regards,<br>
M.Murshed</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 17 Jun at 8:49 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : Jun 10, 2021<br>
Order ID: 6317477236<br>
Tracking ID: SD002250036<br>
Assistance Required: Need Urgent Delivery</span></div>

<div dir="ltr">
<br>
<span class="separator">Issue Description: The order was shipped from our side on 12/06/2021 but till now the order has not delivered to the customer and the customer complains that he did not receive any call or massage from our courier team so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
M.Murshed</span>
</div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/uU5ugrWXXI9KtTdw_WMtoQ~~/AALN9wA~/RgRirrLcPlcDc3BjQgpgyFx_zWDhoHBWUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2725845