Subject: New Reply Received - esc ref
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Jun 2021 15:09:24 +0000 (UTC)

Hi Mohammed Murshed,  The customer has responded to the ticket.  esc ref  Ticket comment <div>
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<div>On Tue, Jun 8, 2021 at 5:11 PM, Geline Albarico &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Can you please resolve this issue fast how many days and weeks I’m waiting this refund </div>
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<div dir="ltr" class="gmail_attr">On Sat, Jun 5, 2021 at 5:12 PM, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Angeline,</div>
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<div dir="ltr">Thank you for reaching out to us with your concern.<br><br>Please accept our sincere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br><br>We have forwarded your issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2611599