Subject: New Reply Received - Customer complain
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 10:49:26 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Customer complain   Ticket comment <div dir="auto">Respectful support team, this is one of 16 orders i made by you, this is not my first time to deal with you abd i think that you never received such a complaint from my side before. Why would i contact you and complain about three missing items in this very specific order !!?<div>Why would i tell you anything but the truth!!</div>
<div>And yes i still believe that i didn't receive these three items in the order number (2002222913#), so I'm asking you with respect to whether sending me the missing items or giving me my cash back.</div>
<div>Thanks in advance </div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>Date: Sat, Jun 5, 2021, 4:45 AM<br>To: [email-masked]<br>Subject: Re: [#2655751] - Customer complain<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi <span dir="ltr" style="color:rgb( 24 , 50 , 71 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline !important;float:none">Rofida,</span><br><br>
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<div dir="ltr">We apologize for the inconvenience caused and we request you to ignore the previous email.</div>
<div> </div>
<div dir="ltr">After checking your order, we found out that your order has been delivered completely.</div>
<div dir="ltr"><br></div>
<div>If you still believe that the item is missing please contact us again.</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
<div>Your friends</div>
<div dir="ltr">Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2655751:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2655751