Subject: New Reply Received - esc **************
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 08:43:54 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  esc **************  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#1F497D">All the attempts to contact customer on provided mobile number has failed. Shipment is return back to Sender. Please check internally.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<b><span style="font-size:10.0pt;color:#2F5496">Thanking you.</span></b><b><span style="font-size:10.0pt;color:#2F5496"></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#2F5496"></span></b></div>
<div><b> </b></div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#2F5496">Best regards,</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:12.0pt;color:gray"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#595959"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNzAzNDE2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yfjHBrAf2De04xYXWlJiDV7rM9KsAQwaqhopTlIX3ks" alt="cid:[email-masked]"><span style="font-size:9.0pt;color:#595959"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" align="right" dir="RTL" style="margin-right:.3in;text-align:left;direction:rtl;unicode-bidi:embed">
<b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#996F32'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><u><span style="font-size:12.0pt;font-family:Algerian;color:#2F5496">Antony Markose</span></u></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><i><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>Service Coordinator</span></u></i></b><b><i><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></u></i></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>Dubai Delivery Center</span></u></i><span dir="RTL"></span><span dir="RTL"></span><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#2F5496'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i><i><span style='font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></i>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>PO Box 99999, Dubai, United Arab Emirates</span></u></i><b><i><u><span style='font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></u></i></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>T +971-42303244</span></u></i></div>
<div></div>
<div></div>
<div class="MsoNormal">
<u><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:blue'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></u><u><span style="color:blue"></span></u>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b></b></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, June 5, 2021 12:29 PM<br>
<b>To:</b> Rajesh Pattabhi &lt;[email-masked]&gt;; Epg Lmg1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#2671758] - esc **************</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : May 26, 2021<br>
Order ID: 9664294417<br>
Tracking ID: 1000011323647<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 5/26/21  but till now the order has not delivered  and got NDR the customer complain that our courier team called him to confirm and they said it will be deliver on Thursday.Kindly check and do the need
 ful.<br>
<br>
Regards,<br>
M.Murshed</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2671758:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2671758