Subject: Ticket Assigned - Conversation with kareem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 12:45:49 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kareem kareem                    Bot:  Hi again! Bot:  Please enter your name Customer:  kareem Bot:  Hi Kareem ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6307036787 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0571435407            04:35 PM, 19th May                     kareem                    I am still waiting           04:36 PM, 19th May                   Mohammed                    Hi Kareem, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           04:36 PM, 19th May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:36 PM, 19th May                     kareem                    Still didnt get a call sir of delivery man           04:38 PM, 19th May                   Mohammed                   is this contact number working 966571435407           04:39 PM, 19th May                   Mohammed                   Hi Kareem, I'm not getting a response from you. Are we still connected?           04:41 PM, 19th May                   Mohammed                   Hi Kareem, I have not received a response from you still, please confirm if we are still connected?           04:45 PM, 19th May                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:45 PM, 19th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2598324