Subject: New Reply Received - ESC LA DE ****
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 11:22:26 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  ESC LA DE ****  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/vnufGO0zcDf2VU-ty2i91A~~/AALN9wA~/RgRiekrqPVcDc3BjQgpgkmoXmWC3nt5rUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
<br>
Kindly note that we have already attempted the delivery two times but the customer was not available. Please confirm the customer's mobile number and address details so we can assist. <br>
<br>
<br>
Best regards
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/5/2021 12:44 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2558371] - ESC LA DE ****<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date :Apr 28, 2021<br>
Order ID:6302213535<br>
Tracking ID:SD001832833<br>
<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 4/29/21  but till now the order has not delivered to the customer,hence the customer complain that he already send his location and they mark  him no responding ,so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
M.Murshed<br>
<br>
 </div>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/DptTNdDRqJV1u3CGgpglUw~~/AALN9wA~/RgRiekrqPlcDc3BjQgpgkmoXmWC3nt5rUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2558371