Subject: Ticket Assigned - Conversation with hii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 02:49:06 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9659091027 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503187308            06:37 AM, 10th May                   Mohammed                    Hi , Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           06:37 AM, 10th May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:37 AM, 10th May                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           06:40 AM, 10th May                   Mohammed                   We would like to inform you that our courier partner tried to contact you on 971561047862  but didn't receive any response from your end.           06:44 AM, 10th May                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           06:46 AM, 10th May                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:48 AM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2558078