Subject: Ticket Assigned - Conversation with mehwish zeeshan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 02:14:20 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mehwish zeeshan mehwish zeeshan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mehwish zeeshan Bot:  Hi Mehwish Zeeshan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  2473489 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0591091414            05:48 AM, 09th May                   Mohammed                    Hi Mehwish, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           05:49 AM, 09th May                   Mohammed                   Could you please share your order number so that I can assist you further?           05:49 AM, 09th May                     mehwish zeeshan                    2473489           05:49 AM, 09th May                     mehwish zeeshan                    I placed order on 25 march           05:50 AM, 09th May                     mehwish zeeshan                    Its still same           05:50 AM, 09th May                     mehwish zeeshan                    Sent 3 emails but no luck, i am shopping from max since years but this is suggesting me to stop using it           05:51 AM, 09th May                   Mohammed                   could you please let us know from which country you are contacting us.           05:52 AM, 09th May                     mehwish zeeshan                    SAUDI ARABIA           05:53 AM, 09th May                   Mohammed                   Could you please share correct order number so that I can assist you further?           05:55 AM, 09th May                     mehwish zeeshan                             05:56 AM, 09th May                     mehwish zeeshan                    6300893971           05:57 AM, 09th May                   Mohammed                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:01 AM, 09th May                     mehwish zeeshan                    I need to know many exactly days needed to resolve it           06:04 AM, 09th May                     mehwish zeeshan                    Complaint through facebook Twitter too but no luck           06:04 AM, 09th May                     mehwish zeeshan                    Its been 3 days nothing happened           06:04 AM, 09th May                     mehwish zeeshan                    I need as soon as possible not after eid atleast           06:04 AM, 09th May                     mehwish zeeshan                    I received same reply through email but t its           06:04 AM, 09th May                   Mohammed                   we are sorry for that we will check and do the needful please allow us sometime           06:07 AM, 09th May                   Mohammed                   Is there anything else may I assist you?           06:10 AM, 09th May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:12 AM, 09th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2549335