Subject: Ticket Assigned - Conversation with hashim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 06:51:38 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hashim hashim                    Bot:  Hi again! Bot:  Please enter your name Customer:  hashim Bot:  Hi Hashim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9658275842 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:34 AM, 06th May                     hashim                    Ok           10:34 AM, 06th May                   Mohammed                    Hi Hashim, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           10:35 AM, 06th May                     hashim                    9758275846 my order is not yet ready           10:35 AM, 06th May                     hashim                    When will it b ready for collection           10:36 AM, 06th May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:39 AM, 06th May                   Mohammed                   we are faceing technical issue please contact us later.           10:40 AM, 06th May                     hashim                    ??           10:42 AM, 06th May                   Mohammed                   Could you please share your correct order number so that I can assist you further?           10:44 AM, 06th May                   Mohammed                   Hi Hashim, I'm not getting a response from you. Are we still connected?           10:46 AM, 06th May                   Mohammed                   Hi Hashim, I have not received a response from you still, please confirm if we are still connected?           10:48 AM, 06th May                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:51 AM, 06th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2526808