Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 05:59:27 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9656869869 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:49 AM, 02nd May                   Mohammed                    Hi , Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           09:50 AM, 02nd May                     hi                    please confirm when the items will be shipped????           09:50 AM, 02nd May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:50 AM, 02nd May                     hi                    please confirm when the items will be shipped????           09:50 AM, 02nd May                   Mohammed                   Could you please share correct order number so that I can assist you further?           09:52 AM, 02nd May                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           09:54 AM, 02nd May                   Mohammed                   Hi , I have not received a response from you still, please confirm if we are still connected?           09:56 AM, 02nd May                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:58 AM, 02nd May                     hi                    hi           09:59 AM, 02nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2492113