Subject: Ticket Assigned - de
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 05:21:54 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  de hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9656869869 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526788864            09:09 AM, 02nd May                     hi                    ok           09:09 AM, 02nd May                     hi                    hello           09:10 AM, 02nd May                   Mohammed                    Hi , Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           09:10 AM, 02nd May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:10 AM, 02nd May                     hi                    ok - I urgently need this to be delivered no later than tomorrow afternoon please           09:11 AM, 02nd May                     hi                    when I placed the order the delivery was latest by 3 May which is tomorrow           09:11 AM, 02nd May                     hi                    kindly check and let me know that it will be delivered today please           09:11 AM, 02nd May                     hi                    are you there Mohammed?           09:12 AM, 02nd May                   Mohammed                   yes i am           09:14 AM, 02nd May                   Mohammed                   we are faceing technical issue please contact us later.           09:14 AM, 02nd May                     hi                    why?           09:15 AM, 02nd May                   Mohammed                    Please note the delivery time frame is 2-3 business days           09:19 AM, 02nd May                   Mohammed                   Is there anything else may I assist you?           09:19 AM, 02nd May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:21 AM, 02nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2492014