Subject: Ticket Assigned - Conversation with kristine
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 07:21:25 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kristine kristine                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kristine Bot:  Hi Kristine ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4557166537 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97450068203            10:58 AM, 01st May                   Mohammed                    Hi Kristine, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           10:59 AM, 01st May                   Mohammed                   Could you please share your order number so that I can assist you further?           10:59 AM, 01st May                     kristine                    Hi           11:00 AM, 01st May                     kristine                    Please check my order 4557166537           11:00 AM, 01st May                     kristine                    I cancelled one item but total is same?           11:00 AM, 01st May                     kristine                             11:01 AM, 01st May                   Mohammed                   we are faceing technical issue please contact us later.           11:05 AM, 01st May                     kristine                    Can you raise ticket to correct the price?           11:06 AM, 01st May                   Mohammed                   we are sorry i could not check your order please contact us again           11:07 AM, 01st May                     kristine                    But if it will be delivered, i will only pay the actual items, rifh           11:08 AM, 01st May                     kristine                    Right?           11:08 AM, 01st May                   Mohammed                   we are sorry i could not check your order please contact us again           11:11 AM, 01st May                   Mohammed                   كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنا لك أوقات طيبه.           11:11 AM, 01st May                   Mohammed                   please ignore the previous massage           11:12 AM, 01st May                   Mohammed                   Is there anything else may I assist you?           11:13 AM, 01st May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:15 AM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2485884