Subject: Ticket Assigned - Conversation with suhaib juwale
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 06:59:20 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suhaib juwale suhaib juwale                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suhaib juwale Bot:  Hi Suhaib Juwale ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506780253            10:46 AM, 01st May                   Mohammed                    Hi Suhaib, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           10:46 AM, 01st May                   Mohammed                   Could you please share your order number so that I can assist you further?           10:46 AM, 01st May                     suhaib juwale                    Ok. Wait           10:47 AM, 01st May                     suhaib juwale                    I ll have to go back to my accounts section           10:47 AM, 01st May                     suhaib juwale                    Then this window will close           10:47 AM, 01st May                     suhaib juwale                    9656416869           10:49 AM, 01st May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:49 AM, 01st May                     suhaib juwale                    I want to exchange printed swim ring 76 cm. The size is small. In the overview of the product the maximum age is 10 but on the product it says from 3-6 only           10:51 AM, 01st May                     suhaib juwale                    I need maximum  age of 10 written on the product           10:51 AM, 01st May                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           10:55 AM, 01st May                     suhaib juwale                    Ok           10:56 AM, 01st May                   Mohammed                   we are faceing technical issue please contact us later.           10:56 AM, 01st May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:59 AM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2485808