Subject: Ticket Assigned - Conversation with priya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 06:17:24 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with priya priya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  priya Bot:  Hi Priya ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971504515370            10:05 AM, 29th Apr                     priya                    Hi I don’t have a refund issue need info on a product           10:05 AM, 29th Apr                     priya                    By mistake went as refund issue           10:05 AM, 29th Apr                     priya                    Hello           10:07 AM, 29th Apr                   Mohammed                    Hi Priya, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           10:09 AM, 29th Apr                   Mohammed                   please share with us your question that we can assist you           10:10 AM, 29th Apr                   Mohammed                   Hi Priya, I'm not getting a response from you. Are we still connected?           10:12 AM, 29th Apr                   Mohammed                   Hi Priya, I have not received a response from you still, please confirm if we are still connected?           10:15 AM, 29th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:17 AM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2473949