Subject: Ticket Assigned - Conversation with angeli
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Apr 2021 05:36:23 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with angeli angeli                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  angeli Bot:  Hi Angeli ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9655261529 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547773969            09:26 AM, 27th Apr                   Mohammed                    Hi Angeli, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            09:27 AM, 27th Apr                     angeli                    Hi! I just received my order today. The tealight lampshade that I ordered is missing its top piece           09:28 AM, 27th Apr                     angeli                    Please send the replacement asap           09:28 AM, 27th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:30 AM, 27th Apr                   Mohammed                   we are faceing technical issue please contact us later.           09:33 AM, 27th Apr                   Mohammed                   thank you for your understanding           09:33 AM, 27th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:36 AM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2461491