Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 07:31:30 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User poonam singh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  poonam singh Bot:  Hi Poonam Singh ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9650651346 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  525740075            11:20 AM, 21st Apr                   Mohammed                    Hi Poonam, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            11:20 AM, 21st Apr                     poonam singh                             11:20 AM, 21st Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:20 AM, 21st Apr                     poonam singh                    Hi its been long time for this order           11:21 AM, 21st Apr                     poonam singh                    Kindly send me to the earliest           11:21 AM, 21st Apr                   Mohammed                   Please update it (house number - street name - district - city).           11:24 AM, 21st Apr                   Mohammed                   Hi Poonam, I'm not getting a response from you. Are we still connected?           11:26 AM, 21st Apr                   Mohammed                   Hi V, I have not received a response from you still, please confirm if we are still connected?           11:29 AM, 21st Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:30 AM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2432803