Subject: Ticket Assigned - Conversation with arwa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 09:51:21 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arwa arwa                    Bot:  Hi again! Bot:  Please enter your name Customer:  arwa Bot:  Hi Arwa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8251218319 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:34 PM, 19th Apr                   Mohammed                    Hi Arwa, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            01:35 PM, 19th Apr                     arwa                    Hi           01:36 PM, 19th Apr                     arwa                    The order I received is not what I was told I will get           01:36 PM, 19th Apr                     arwa                    I ordered a set of 4           01:36 PM, 19th Apr                     arwa                    I received only 1           01:36 PM, 19th Apr                   Mohammed                   which product           01:37 PM, 19th Apr                     arwa                             01:37 PM, 19th Apr                     arwa                    I received only one           01:38 PM, 19th Apr                     arwa                    ...???           01:39 PM, 19th Apr                     arwa                    ??           01:40 PM, 19th Apr                     arwa                    Hellooo           01:42 PM, 19th Apr                   Mohammed                   We request you to allow us for sometime to check your order.           01:44 PM, 19th Apr                   Mohammed                   we are facing technical issue please contact us later.           01:46 PM, 19th Apr                   Mohammed                   Is there anything else may I assist you?           01:49 PM, 19th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:51 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2423104