Subject: Ticket Assigned - Conversation with fatimah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 07:30:56 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatimah fatimah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fatimah Bot:  Hi Fatimah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6926475316 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569836451            11:18 AM, 19th Apr                   Mohammed                    Hi Fatimah, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            11:21 AM, 19th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:21 AM, 19th Apr                   Mohammed                   Could you please share your correct order number so that I can assist you further?           11:22 AM, 19th Apr                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           11:24 AM, 19th Apr                   Mohammed                   Hi Fatimah, I have not received a response from you still, please confirm if we are still connected?           11:27 AM, 19th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:30 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2422462