Subject: New Reply Received - escalation late de urgggggggent
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 10:02:45 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  escalation late de urgggggggent  Ticket comment <div style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi </div>
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this is not totally acceptable , as all these items were on sale and i waited for you more than one month for delivery, now due to an issue with your carrier you want me to pay more.</div>
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i will not accept this and i will raise a case on you and your carrier and i have all the supporting documents , also i will claim a money from you due to waiting time.</div>
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Wait for the actions.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 13, 2021 10:17 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2253190] - escalation late de urgggggggent
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<div dir="ltr">Hi Ahmed,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">With reference to order number (6280866602),we would like to inform you that our courier partner tried to contact you on (966541476165) thrice on 3 different days but didn't receive any response from your end.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2253190