Subject: Ticket Assigned - Conversation with hermel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 09:35:12 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hermel hermel                    Bot:  Hi again! Bot:  Please enter your name Customer:  hermel Bot:  Hi Hermel ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6291303133 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568199493            01:22 PM, 13th Apr                     hermel                    Okay           01:23 PM, 13th Apr                   Mohammed                    Hi Hermel, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            01:23 PM, 13th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:24 PM, 13th Apr                   Mohammed                   Is this contact number working 966568199493?           01:27 PM, 13th Apr                   Mohammed                   Hi Hermel, I'm not getting a response from you. Are we still connected?           01:29 PM, 13th Apr                   Mohammed                   Hi Hermel, I have not received a response from you still, please confirm if we are still connected?           01:32 PM, 13th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:34 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2395459