Subject: Ticket Assigned - Conversation with umm ohbaan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 08:23:23 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with umm ohbaan umm ohbaan                    Bot:  Hi again! Bot:  Please enter your name Customer:  umm ohbaan Bot:  Hi Umm Ohbaan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0507496527            12:05 PM, 12th Apr                     umm ohbaan                    I didn't get my order yet           12:06 PM, 12th Apr                   Mohammed                    Hi Umm Ohbaan  , Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            12:06 PM, 12th Apr                   Mohammed                   Could you please share your order number so that I can assist you further?           12:07 PM, 12th Apr                     umm ohbaan                    6293444559           12:09 PM, 12th Apr                   Mohammed                   Hi Umm Ohbaan, I'm not getting a response from you. Are we still connected?           12:09 PM, 12th Apr                   Mohammed                   We request you to allow us for sometime to check your order.           12:09 PM, 12th Apr                     umm ohbaan                    Ok thanks ?           12:09 PM, 12th Apr                   Mohammed                   Is this contact number working 966507496527?           12:11 PM, 12th Apr                   Mohammed                   Hi Umm Ohbaan, I'm not getting a response from you. Are we still connected?           12:16 PM, 12th Apr                   Mohammed                   Hi Umm Ohbaan, I have not received a response from you still, please confirm if we are still connected?           12:19 PM, 12th Apr                   Mohammed                   Please be informed that you can also enjoy discounts of 50 SAR off on 300 SAR orders by using our promo code (HOLY50). This is valid for CP brands except beauty products and watches.  Note : the voucher is valid till 18th of April           12:21 PM, 12th Apr                   Mohammed                   Is there anything else may I assist you?           12:21 PM, 12th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:23 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2390164