Subject: Ticket Assigned - Conversation with heba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 09:32:08 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with heba heba                    Bot:  Hi again! Bot:  Please enter your name Customer:  heba Bot:  Hi Heba ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544686864            01:23 PM, 11th Apr                   Mohammed                    Hi Heba, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            01:23 PM, 11th Apr                   Mohammed                   Could you please share your order number so that I can assist you further?           01:25 PM, 11th Apr                   Mohammed                   Hi Heba, I'm not getting a response from you. Are we still connected?           01:27 PM, 11th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:31 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385245