Subject: New Reply Received - esc esc esc esc esc
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 06:08:25 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  esc esc esc esc esc  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/oEBo_wbwA9oDAq5oO1gHLQ~~/AALN9wA~/RgRiU8XUPVcDc3BjQgpgb1SScmAOC-8mUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
 <br>
Well noted and received. The contact number has been updated as requested. And a delivery attempt will be arranged with the customer.<br>
 <br>
Best regards,<br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/4/2021 6:00 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2366663] - esc esc esc esc esc<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date Apr 1, 2021<br>
Order ID:6291109654<br>
Tracking ID:SD001566108<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on Apr 1, 2021 but as shown in Shipa tracking  incomplete delivery,hence customer is compliant he did not get any call .Kindly check and do the needful.</div>

<div dir="ltr">
<strong>Kindly update the number and arrange a delivery asap.<br>
Customer contact number:0568086605</strong><br>
<br>
Regards,<br>
M.Murshed<br>
 </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Wed, 7 Apr at 1:32 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date Apr 1, 2021<br>
Order ID:6291109654<br>
Tracking ID:SD001566108<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on Apr 1, 2021 but as shown in Shipa tracking  incomplete delivery,hence customer is compliant he did not get any call .Kindly check and do the needful.<br>
<br>
Regards,<br>
M.Murshed</span></div>
</div>
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<span class="separator"> </span>
</blockquote>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/Ii5WUBpszA3sFU6dWpGGbg~~/AALN9wA~/RgRiU8XUPlcDc3BjQgpgb1SScmAOC-8mUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2366663