Subject: Ticket Assigned - Conversation with mable
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 10:33:57 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mable mable                    Bot:  Hi again! Bot:  Please enter your name Customer:  mable Bot:  Hi Mable ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6290177400 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:19 PM, 07th Apr                     mable                    When I track my order it shows delivered but I have never received it           02:20 PM, 07th Apr                     mable                    I made my order on 29th march until now I haven't received it           02:20 PM, 07th Apr                   Mohammed                    Hi Mable, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            02:22 PM, 07th Apr                   Mohammed                   We request you to allow us for sometime to check your order.           02:22 PM, 07th Apr                   Mohammed                   هل رقم الهاتف التالي صحيح 966562031265؟           02:25 PM, 07th Apr                   Mohammed                   Is this contact number working 966562031265?           02:27 PM, 07th Apr                   Mohammed                   Sorry for late replay           02:28 PM, 07th Apr                   Mohammed                   Hi Mable, I'm not getting a response from you. Are we still connected?           02:29 PM, 07th Apr                   Mohammed                   Hi Mable, I have not received a response from you still, please confirm if we are still connected?           02:31 PM, 07th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:33 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2367280