Subject: New Reply Received - esc de ship
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 08:44:24 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  esc de ship  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/0ZanDkqsurU9WmGem09sCw~~/AALN9wA~/RgRiTqRgPVcDc3BjQgpgZ-BwbWAoR5roUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
<span style="font-size:12px">Dear All,<br>
<br>
<br>
<span style="line-height:106%"><span style="font-family:Arial,sans-serif"><span lang="EN"><span style="background:white"><span style="line-height:106%">Kindly note that the customer’s address is outside our coverage zone. If possible, please provide us with an alternate address that is within our coverage zone, or advise if we should return this order to your side. </span></span></span></span></span><br>
<br>
<br>
<br>
Best Regards</span>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>7/4/2021 9:56 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#2365696] - esc de ship<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date :Apr 2, 2021<br>
Order ID:6291535239<br>
Tracking ID:SD001575627<br>
Assistance Required: Need Urgent Delivery</div>

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<br>
Issue Description: The order was shipped from our side on  4/2/21 but as shown in shipa shipment unable to Attempt hence the customer complaint that he did not get any call from the courier team ,Kindly check and do the needful.<br>
<br>
Regards,<br>
M.Murshed</div>
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<br>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/tZQKdiepOhZ3QHD5VxZwPg~~/AALN9wA~/RgRiTqRgPlcDc3BjQgpgZ-BwbWAoR5roUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2365696