Subject: Ticket Assigned - Conversation with hi there
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 06:56:18 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi there hi there                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi there Bot:  Hi Hi There ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9647805520 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502428877            10:28 AM, 06th Apr                   Mohammed                    Hi , Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            10:29 AM, 06th Apr                     hi there                    Salaam Mohammed           10:29 AM, 06th Apr                     hi there                    When i was shopping at one of ur stores, some items werent available in terms of sizes           10:30 AM, 06th Apr                     hi there                    One of ur staffs said i should have it within maximum of 3 days           10:31 AM, 06th Apr                     hi there                    I called yesterday to make sure, and it was confirmed that i should be collecting it today           10:31 AM, 06th Apr                     hi there                    I havent revieved any call, msg or notification for collection           10:32 AM, 06th Apr                     hi there                    I was told that the item had already left the warehouse           10:33 AM, 06th Apr                   Mohammed                   walikum alsalam           10:33 AM, 06th Apr                   Mohammed                   We request you to allow us for sometime to check your order.           10:33 AM, 06th Apr                     hi there                    And my sister had ordered something else one day after me and she just recieved hers           10:35 AM, 06th Apr                     hi there                    Why is mine taking this long when i had ordered before her           10:35 AM, 06th Apr                     hi there                    ?!           10:35 AM, 06th Apr                     hi there                    I have two orders           10:37 AM, 06th Apr                     hi there                    3 items from MAX and one from Centerpoint           10:37 AM, 06th Apr                   Mohammed                   We request you to allow us for sometime to check your order.           10:40 AM, 06th Apr                     hi there                    Its been been over 10mins I'm waiting!           10:41 AM, 06th Apr                   Mohammed                   please wait for 24 hours if you have not received any mail from the store please contact us           10:48 AM, 06th Apr                     hi there                    Hello?           10:48 AM, 06th Apr                   Mohammed                   yes           10:49 AM, 06th Apr                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           10:51 AM, 06th Apr                   Mohammed                   Hi , I have not received a response from you still, please confirm if we are still connected?           10:53 AM, 06th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:56 AM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2360496