Subject: Ticket Assigned - Conversation with wasif ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 06:55:52 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wasif ali wasif ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  wasif ali Bot:  Hi Wasif Ali ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532184502            10:37 AM, 06th Apr                   Mohammed                    Hi Wasif, Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.            10:40 AM, 06th Apr                     wasif ali                    Mohammed, I made a complaint a few days ago and yesterday one of the person from the warehouse contacted me           10:41 AM, 06th Apr                     wasif ali                    The issue for which I have complained is still unresolved           10:41 AM, 06th Apr                     wasif ali                    I have already sent an email attaching the warehouse guy conversation           10:42 AM, 06th Apr                   Mohammed                   We request you to allow us for sometime to check your order.           10:48 AM, 06th Apr                   Mohammed                   Could you please share your order number so that I can assist you further?           10:51 AM, 06th Apr                   Mohammed                   Hi Wasif, I'm not getting a response from you. Are we still connected?           10:53 AM, 06th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:55 AM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2360493