Subject: Ticket Assigned - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 04:13:54 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information Hello, 
You cancelled to me an item from my order no. 9648189841, I still didn’t receive the order, and I don’t know the reason of cancellation,  so if you can’t return the item to me can I replace it with another item? https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2359894