Subject: Ticket Assigned - Conversation with hi this is freny i had one shipment to be delivered yesterday but did not come can you pls check
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 04:12:16 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi this is freny i had one shipment to be delivered yesterday but did not come can you pls check hi this is freny i had one shipment to be delivered yesterday but did not come can you pls check                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi this is freny i had one shipment to be delivered yesterday but did not come can you pls check Bot:  Hi Hi This Is Freny I Had One Shipment To Be Delivered Yesterday But Did Not Come Can You Pls Check ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9647732428 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale
  periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554467250            07:55 AM, 05th Apr                     hi this is freny i had one shipment to be delivered yesterday but did not come can you pls check                    Waiting           07:56 AM, 05th Apr                   Mohammed                   Hi , Good morning,thank you for contacting us. I'm mohammed .I will be happy to help you.           08:02 AM, 05th Apr                   Mohammed                   We request you to allow us for sometime to check your order.           08:03 AM, 05th Apr                   Mohammed                   We are really sorry for the late replay           08:03 AM, 05th Apr                   Mohammed                   Hi Freny, I'm not getting a response from you
 . Are we still connected?           08:05 AM, 05th Apr                   Mohammed                   Hi Freny, I have not received a response from you still, please confirm if we are still connected?           08:08 AM, 05th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:11 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2354359