Subject: Ticket Assigned - Conversation with vishal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 06:01:09 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vishal vishal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vishal Bot:  Hi Vishal ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97156231072            09:49 AM, 01st Apr                     vishal                    Hi           09:49 AM, 01st Apr                   Mohammed         
           Hi Vishal, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           09:50 AM, 01st Apr                   Mohammed                   Could you please share your order number so that I can assist you further?           09:52 AM, 01st Apr                   Mohammed                   Hi Vishal, I'm not getting a response from you. Are we still connected?           09:55 AM, 01st Apr                   Mohammed                   Hi Vishal , I have not received a response from you still, please confirm if we are still connected?           09:57 AM, 01st Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:00 AM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2335138