Subject: New Reply Received - Re: Your order number 6287949145 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 05:03:42 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your order number 6287949145 is ready for collection  Ticket comment <div dir="auto">My order number is 6287949145 consisting of two items. </div>
<div dir="auto"><br></div>
<div dir="auto">The black sandal was received as ordered. However the golden one was ordered with a patterned design but received a plain one. </div>
<div dir="auto"><br></div>
<div dir="auto">I do not have pictures right now but that can be arranged until today evening. </div>
<div dir="auto"><br></div>
<div dir="auto">Best Regards,</div>
<div dir="auto">Mustafa Minhajuddin</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 29 Mar 2021 at 1:28 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Mustafa,</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Thank you for reaching out to us with your concern.</span></div>
<div>
<span dir="ltr" rel="tempredactor" style="font-size:14px">​</span><br>
</div>
<div><span dir="ltr" rel="tempredactor" style="font-size:14px">We sincerely apologize for any inconvenience caused to you.<br><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> With reference to order number (6287949145) ,we are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span></div>
<div><br></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> The Support Team</span></div>
</div></div></div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Sent from my iPhone</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2316234