Subject: Ticket Assigned - Conversation with alaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 20:37:02 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alaa alaa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  alaa Bot:  Hi Alaa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643063961 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505730718            12:20 AM, 27th Mar                   Mohammed         
           Hi Alaa, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           12:21 AM, 27th Mar                   Mohammed                   We request you to allow us for sometime to check your order.           12:21 AM, 27th Mar                     alaa                    Yes please I want to know when I will receive my order           12:23 AM, 27th Mar                     alaa                    No one call me until now           12:23 AM, 27th Mar                   Mohammed                   we request you to provide us you complete address and phone number           12:26 AM, 27th Mar                   Mohammed                   Hi Alaa, I'm not getting a response from you. Are we still connected?           12:28 AM, 27th Mar                   Mohammed                   Hi Alaa, I have not received a response from you still, please confirm if we are still connected?           12:31 AM, 27th Mar                   Mohammed                   As we 
 have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:34 AM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2308234