Subject: Ticket Assigned - Conversation with alefiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 20:51:51 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alefiya alefiya                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  alefiya Bot:  Hi Alefiya ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:42 AM, 26th Mar                   Mohammed                   Hi Alefiya, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           12:43 AM, 26th Mar                   Mohammed                   Could you please share your order number so that I can assist you further?           12:44 AM, 26th Mar                   Mohammed                   Hi Alefiya, I'm not getting a response from you. Are we still connected?           12:47 AM, 26th Mar                   Mohammed                   Hi Alefiya, I have not received a response from you still, please confirm if we are still connected?           12:49 AM, 26th Mar                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:51 AM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2304977