Subject: Ticket Assigned - Conversation with muhammad rizwan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 18:22:03 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad rizwan muhammad rizwan                    Bot:  Hi again! Bot:  Please enter your name Customer:  muhammad rizwan Bot:  Hi Muhammad Rizwan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6280017775 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:01 PM, 25th Mar                   Mohammed                   Hi Muhammad, Thank you for contacting us. My name is Mohammed,i will be happy to assis
 t you?           10:05 PM, 25th Mar                     muhammad rizwan                    Update my order           10:05 PM, 25th Mar                   Mohammed                   We request you to allow us for sometime to check your order.           10:07 PM, 25th Mar                   Mohammed                   We are sorry your our team still working in your case due to technical issue happened please provide us more time           10:08 PM, 25th Mar                     muhammad rizwan                    What's status?           10:09 PM, 25th Mar                   Mohammed                   Your order have not shipped yet.           10:13 PM, 25th Mar                     muhammad rizwan                    Processing or cancel?           10:13 PM, 25th Mar                   Mohammed                   processing           10:14 PM, 25th Mar                     muhammad rizwan                    Please cancel my order           10:14 PM, 25th Mar                   Mohammed        
            We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:15 PM, 25th Mar                   Mohammed                   Is there anything else may I assist you?           10:16 PM, 25th Mar                     muhammad rizwan                    I ordered 4th March still processing? Worst service           10:17 PM, 25th Mar                   Mohammed                   We are sorry for that sir           10:18 PM, 25th Mar                   Mohammed                   Is there anything else may I assist you?           10:21 PM, 25th Mar                     muhammad rizwan                    No thnx           10:21 PM, 25th Mar                     muhammad rizwan                    Kindly cancelled my order           10:21 PM, 25th Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with u
 s.  Have a wonderful day.           10:21 PM, 25th Mar                     muhammad rizwan                    And refund my money           10:21 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2304613