Subject: Ticket Assigned - esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 22:11:28 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  esc fazila sattar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fazila sattar Bot:  Hi Fazila Sattar ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507119363            02:03 AM, 23nd Mar                   Mohammed               
     Hi Fazila, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           02:05 AM, 23nd Mar                     fazila sattar                    Update on my order           02:05 AM, 23nd Mar                     fazila sattar                    Order number is 9643572532           02:05 AM, 23nd Mar                   Mohammed                   We request you to allow us for sometime to check your order.           02:06 AM, 23nd Mar                     fazila sattar                    Okay           02:06 AM, 23nd Mar                   Mohammed                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:07 AM, 23nd Mar                     fazila sattar                    Okay           02:07 AM, 23nd Mar                   Mohammed                   Is there anything else may I assist you?           02
 :07 AM, 23nd Mar                     fazila sattar                    No           02:07 AM, 23nd Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:09 AM, 23nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2288776