Subject: Ticket Assigned - ret
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 20:44:32 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  ret zahi ahamad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zahi ahamad Bot:  Hi Zahi Ahamad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6287003132 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0590313394            12:34 AM, 23nd Mar                   Mohammed                   Hi Zahi, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           12:34 AM, 23nd Mar                     zahi ahamad                    my name is zahi ahamad           12:35 AM, 23nd Mar                     zahi ahamad                    Mr muhammed i want to know about my order           12:35 AM, 23nd Mar                     zahi ahamad                    can i exchange my item           12:35 AM, 23nd Mar                     zahi ahamad                    i have already ordered           12:35 AM, 23nd Mar                     zahi ahamad                    is there any exchange process?           12:35 AM, 23nd Mar                     zahi ahamad                    Because i want to exchange only one item           12:36 AM, 23nd Mar                     zahi ahamad                    hlo?????           12:36 AM, 23nd Mar                     zahi ahamad                    ❓❓           12:37 AM, 23nd Mar                     zahi ahamad                    pls reply.....           12:37 AM, 23nd Mar                   Mohammed                   yes           12:38 AM, 23nd Mar                     zahi ahamad                    can i exchange           12:38 AM, 23nd Mar                     zahi ahamad                    Could you pls tell me how to exchange?           12:38 AM, 23nd Mar                   Mohammed                   we are sorry to inform you that max item can not be exchange           12:39 AM, 23nd Mar                     zahi ahamad                    ok thankyou           12:39 AM, 23nd Mar                   Mohammed                   only return is available           12:39 AM, 23nd Mar                   Mohammed                   Is there anything else may I assist you?           12:41 AM, 23nd Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:44 AM, 23nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2288585