Subject: Ticket Assigned - del
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 20:17:35 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  del praveen kandari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  praveen kandari Bot:  Hi Praveen Kandari ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7438730564 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097366988851            11:58 PM, 01st Mar                     praveen kandari                    Asap pls           11:59 PM, 01st Mar                   Mohammed                   Hi, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           11:59 PM, 01st Mar                     praveen kandari                    Hi           11:59 PM, 01st Mar                     praveen kandari                    Ive placed an order yesterday           12:00 AM, 02st Mar                     praveen kandari                    And got an sms this morning saying that my order is out for delivery today           12:00 AM, 02st Mar                     praveen kandari                    Hello           12:01 AM, 02st Mar                   Mohammed                   Could you please share your order number so that I can assist you further?           12:01 AM, 02st Mar                     praveen kandari                    7438730564           12:02 AM, 02st Mar                     praveen kandari                    Then when i tracked just awhile ago,it says undelivered because customer has no response?           12:03 AM, 02st Mar                     praveen kandari                    I didnt receive any calls from ur delivery team so how could they say no response           12:03 AM, 02st Mar                     praveen kandari                    I want my items tomorrow           12:03 AM, 02st Mar                   Mohammed                   we request you to provide us sometime to ckeck your order.           12:04 AM, 02st Mar                   Mohammed                   is this number 97366988851 working??           12:05 AM, 02st Mar                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           12:07 AM, 02st Mar                     praveen kandari                    Is anyone here           12:08 AM, 02st Mar                   Mohammed                   is this number 97366988851 working??؟؟؟؟؟؟           12:09 AM, 02st Mar                     praveen kandari                    Ofcourse           12:10 AM, 02st Mar                     praveen kandari                    Youre sending sms there           12:11 AM, 02st Mar                     praveen kandari                    I didnt receive any calls from delivery team,so how come theres no response from me           12:11 AM, 02st Mar                     praveen kandari                    I need all my items tomorrow           12:11 AM, 02st Mar                   Mohammed                   Is this phone number working97366988851??           12:13 AM, 02st Mar                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           12:15 AM, 02st Mar                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:17 AM, 02st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2173773