Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 18:36:13 +0000 (UTC)

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund Galloping  Juice                    hi           10:19 PM, 21st Feb                     Galloping  Juice                    yes the above mentioned item ...i received only one pink one the yellow one i didn't receive           10:20 PM, 21st Feb                     Galloping  Juice                    may i know why?           10:20 PM, 21st Feb                   Mohammed                   Hi, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           10:21 PM, 21st Feb                   Mohammed                   could you please share us the photo of missing item           10:23 PM, 21st Feb                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           10:24 PM, 21st Feb                     Galloping  Juice                    sure wait i will send the photo           10
 :25 PM, 21st Feb                     Galloping  Juice                             10:27 PM, 21st Feb                     Galloping  Juice                    this yellow item is missing           10:27 PM, 21st Feb                     Galloping  Juice                    hi           10:30 PM, 21st Feb                   Mohammed                   we request you to provide us sometime to ckeck your order.           10:30 PM, 21st Feb                     Galloping  Juice                    ok           10:31 PM, 21st Feb                   Mohammed                   We would like to inform you that we have processed the refund of amount (AED 11) on 22/02/2021 and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           10:32 PM, 21st Feb                   Mohammed                   Is there anything else may I assist you?           10:32 PM, 21st Feb                   Mohammed                   It was a pleasure to ass
 ist you. Thank you for shopping with us.  Have a wonderful day.           10:35 PM, 21st Feb                     Galloping  Juice                    ok thank you           10:36 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2136644