Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 20:05:35 +0000 (UTC)

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           11:40 PM, 19th Feb                     User                    good evening           11:40 PM, 19th Feb                   Mohammed                   Hi, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           11:42 PM, 19th Feb                     User                             11:43 PM, 19th Feb                     User                    asalam o alikum           11:43 PM, 19th Feb                     User                    mohammed           11:43 PM, 19th Feb                     User                    how are you?           11:44 PM, 19th Feb                     User                    i placed some order from online.           11:45 PM, 19th Feb                     User                    i sent one screen short of order number in chat           11:47 PM, 19th Fe
 b                     User                    one of item i want to return so tell me the procedure what i can do for return           11:48 PM, 19th Feb                   Mohammed                   we request you to provide us sometime to ckeck your order.           11:50 PM, 19th Feb                   Mohammed                   i am good thank you for your ask           11:50 PM, 19th Feb                     User                    ok sure           11:50 PM, 19th Feb                     User                    i am waiting here for your further reply           11:52 PM, 19th Feb                   Mohammed                   Please stay on hold while I retrieve the information.           11:55 PM, 19th Feb                     User                    ok           11:56 PM, 19th Feb                   Mohammed                   Please note that an exchange service is not currently available for Centrepoint products. Products can be returned within 14 days through one of the fo
 llowing options: 1- You can call the customer support team at (800-6927) to book an appointment for receiving the product to be returned. 2- You can also book an appointment for receiving the product to be returned online by logging into your account and going to the order book, then click on the "order number" from this page (https://www.centrepointstores.com/), and choose the products you want to return . 3- You can visit the nearest branch of (Centrepoint) and return the product to the branch.           11:59 PM, 19th Feb                   Mohammed                   Is there anything else may I assist you?           12:02 AM, 20th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:05 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2126887