Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 19:17:37 +0000 (UTC)

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey           11:01 PM, 19th Feb                     User                    Kindly send me a link to reset my password, [email-masked]           11:02 PM, 19th Feb                     User                    Since I'm not able to login to my account           11:02 PM, 19th Feb                     User                    Mohamed Elbaz           11:03 PM, 19th Feb                   Mohammed                   Hi, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           11:05 PM, 19th Feb                   Mohammed                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address. 3. Check your r
 egistered email inbox/spam folder. 4. Click on the password reset link and change your password. 5. You can login now with your new password           11:05 PM, 19th Feb                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           11:09 PM, 19th Feb                     User                    Hi           11:11 PM, 19th Feb                     User                    I did so already. That's why i am contacting with u           11:11 PM, 19th Feb                     User                    I didn't get any link           11:11 PM, 19th Feb                     User                    !!!!           11:12 PM, 19th Feb                   Mohammed                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1. Screenshot Of The Issue(If Possible) 2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email addres
 s 5. Country of access           11:14 PM, 19th Feb                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           11:15 PM, 19th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:17 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2126782