Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 21:49:01 +0000 (UTC)

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    My order           01:26 AM, 19th Feb                   Mohammed                   Hi, Thank you for contacting us. My name is Mohammed,i will be happy to assist you?           01:26 AM, 19th Feb                     User                    order 6275248259           01:26 AM, 19th Feb                     User                    Its was deducted to my bank           01:27 AM, 19th Feb                     User                    But i received a message that payment did not go through           01:27 AM, 19th Feb                   Mohammed                   we request you to provide us sometime to ckeck your order.           01:27 AM, 19th Feb                     User                    Can you check because it was already paid           01:28 AM, 19th Feb                     User                    Through my bank           01:28 AM, 19th Feb                   Mohammed                   ​We would like to inform you that your payment for the order 6275248259 was not successful in the first attempt as the payment was not authorised by the bank however in the second attempt the payment went through successfully with order number 6275248396 .           01:30 AM, 19th Feb                   Mohammed                   Is there anything else may I assist you?           01:32 AM, 19th Feb                     User                    Can you send to           01:34 AM, 19th Feb                     User                    me           01:34 AM, 19th Feb                     User                    a message that it was confirmed           01:34 AM, 19th Feb                     User                    Because i only receive a message that its not confirmed           01:34 AM, 19th Feb                     User                             01:35 AM, 19th Feb                     User                    I just want to make sure           01:35 AM, 19th Feb                   Mohammed                   this order has confirmed 6275248396 .           01:38 AM, 19th Feb                   Mohammed                   Is there anything else may I assist you?           01:38 AM, 19th Feb                     User                    Can i have it in my email and a text message           01:39 AM, 19th Feb                     User                    how long it will be delivered?           01:39 AM, 19th Feb                   Mohammed                   please send us an email that you will get replay           01:43 AM, 19th Feb                   Mohammed                   Is there anything else may I assist you?           01:45 AM, 19th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:48 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2123830