Subject: New Reply Received - Shukran
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 10:13:11 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Shukran  Ticket comment <div style='font-family: "segoe ui westeuropean", "segoe ui", helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)'>
Hi,</div>
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Plz check the attached pic for the error i get ever time i enter the card number..</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Lifestyle &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 7, 2021 4:54 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2199822] - Shukran
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<div dir="ltr">Hi Fatima,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed. </div>
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<div>Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:</div>
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<div>1- Log in your account.</div>
<div>2- Go to My account &gt; Shukran &gt; Link your account here.</div>
<div>3- Follow the provided steps on the webpage</div>
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<div>We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.</div>
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<div>If you face any issue while linking your Shukran account then please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive
 the verification code to link your card successfully.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.lifestyleshops.com/helpdesk/attachments/2043199123597'>CB2BD150-2E04-4070-95D9-A33626024BC5.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2199822